Please read these terms carefully before using our website or purchasing our products.
Last Updated: May 26, 2026
Welcome to Hair Health DXB (operated by Brand Spin FZ. L.L.C.). By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.
By using our website, placing an order, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice. Product descriptions, images, and pricing are provided for informational purposes and may not be entirely accurate due to technical limitations.
Our products are intended for external use only. Please read all product labels and instructions carefully before use. Perform a patch test before first use to check for allergic reactions.
Disclaimer: Results may vary from person to person. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you are pregnant, nursing, or have a medical condition.
All prices are listed in UAE Dirhams (AED) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of order placement.
We accept the following payment methods:
When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.
We offer the following delivery options:
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
Shipping costs are included in the product price unless otherwise stated. Free delivery may be offered for orders above a certain value.
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unopened products within 14 days of delivery for a full refund.
For hygiene and safety reasons, opened or used products cannot be returned or refunded.
Once we receive and inspect your returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
We guarantee that our products are free from defects in materials and workmanship. If you receive a defective product, please contact us within 7 days of delivery for a replacement or refund.
All content on this website, including text, images, logos, and designs, is the property of Hair Health DXB and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
You agree not to:
To the fullest extent permitted by law, Hair Health DXB shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount you paid for the product.
You agree to indemnify and hold harmless Hair Health DXB, its officers, directors, employees, and agents from any claims, losses, damages, or expenses arising from your use of our products or violation of these Terms.
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the new terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If you have questions about these Terms and Conditions, please contact us:
We're here to help clarify any questions you may have about our policies.
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