Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: May 26, 2026

Hair Health DXB (operated by Brand Spin FZ. L.L.C.) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

Name and contact information (email address, phone number)
Billing and shipping address
Payment information (processed securely through third-party payment processors)
Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website or source
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order status
Send promotional emails and updates (with your consent)
Improve our website and customer experience
Prevent fraud and enhance security
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers (payment processors, shipping companies, email services)
Legal authorities when required by law
Business partners only with your explicit consent

Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website features.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Payment Security: All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store your full credit card information on our servers.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent for marketing communications at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Questions About Your Data?

We're here to help. Contact us for any privacy-related inquiries or to exercise your rights.